Privacy Policy

1. Introduction

Diani Moto ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dianimoto.com) and use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, and phone number (when you contact us or make a booking)
• Identification documents (driver's license for motorcycle rentals)
• Payment information (processed securely through third-party payment providers)
• Social media account information (when you interact with our social media profiles)

Automatically Collected Information

• Browser type and version
• Operating system
• IP address and approximate location
• Pages visited and time spent on our website
• Referring website or source

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and managing motorcycle rental bookings and tour reservations
• Communicating with you about your bookings, inquiries, and our services
• Improving our website, services, and customer experience
• Sending promotional communications (with your consent)
• Complying with legal obligations
• Publishing content on our social media channels (TikTok, Instagram, Facebook, YouTube, X/Twitter)

4. Third-Party Services

We use the following third-party services that may collect and process your data:

• Social Media Platforms: Facebook/Meta, Instagram, TikTok, YouTube, X/Twitter, Google Business
• Analytics: Website analytics to understand visitor behavior
• Communication: WhatsApp Business for customer communication
• Automation: IFTTT for cross-platform content distribution
• Maps: Google Maps for route and location display

Each third-party service has its own privacy policy governing the use of your data. We encourage you to review their policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Rental records are retained for a minimum of 2 years for legal and insurance purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: